Escrow Officer

This position is responsible for managing commercial and residential real property escrow transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Manage the complete escrow transaction through research, expert knowledge, and consultation with parties involved.
• Direct and perform a variety of duties involving the preparation and closing of an escrow transaction .
• Accurately complete and calculate all settlement costs associated with escrow transactions.
• Transmit disbursements of any monies held in escrow relating to repairs, assessments, taxes, and other purposes.
• Create escrow instructions and agreements according to Company policy as supported by state and federal regulations.
• Controls process of necessary legal papers and written escrow agreements in accordance with contract.
• Proofread and transmit title policies and other applicable papers to parties involved.
• Generate, establish, and maintain business relationships, new customer business and current customer base; perform public relations functions in accordance with the sales and marketing programs .
• Manage a profitable escrow desk.
• Train, assign, and review work of lower level employees involved in escrow work.

NON ESSENTIAL DUTIES AND RESPONSIBLITIES
• Attend business networking events to initiate new business.
• Provide general escrow customer service.
• Coordinate with other branch Escrow Officers for desk coverage and back up.
• Perform other title and escrow tasks to sustain a profitable branch.

High school diploma or equivalent.

KNOWLEDGE, SKILLS AND ABILITIES

• Experienced Escrow Officer highly preferred.
• Extensive experience handling all levels of an escrow transaction in a progressively responsible escrow assistant role, including working with complex escrow transactions, required.

• Exceptional verbal and written communication skills. 
• Excellent organizational skills with the ability to effectively prioritize workload.
• Thorough knowledge and understanding of title and escrow rules and regulations, processes and terms related to escrow instructions, title insurance, real estate, and legal and financial documents; and of performing mathematical calculations related to escrow.
• Analytical ability sufficient to perform assignments guided by general escrow procedures with minimal instructions from superior; and to complete escrow transactions requiring interpretation of highly complex terms and contingencies. Complex assignments require meeting customer requirements and deadlines or a substantial monetary loss to the company may result.
• Ability to maintain focus, concentration, and composure with an interrupted workflow, especially with stressful and complex escrow transactions and interaction with difficult clients.
• Ability to plan and carry out an efficient escrow process.
• Strong interpersonal skills required to guide and maintain effective relationships with other employees and the public.
• Computer skills operating common word processing, spreadsheet, and email applications.

PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by the incumbent employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the incumbent is frequently required to sit, talk, hear, stand and use a computer keyboard. The incumbent is occasionally required to walk, stoop, and bend. The incumbent must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this position include close vision tasks such as reading and the use of a computer.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those the incumbent employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
 
This position works in an office environment where the temperature is controlled (heat and cooling), the lighting consists of both natural and fluorescent light and the noise level in the work environment is usually moderate.