POSITION OVERVIEW
The Third-Party Risk Management (TPRM) program exists to assist the management of Fidelity National Financial in understanding and managing third-party risks within the Company. As a TPRM Administrator, you will play a critical role in safeguarding the organization’s vendor ecosystem by configuring, optimizing, and maintaining our Third-Party Risk Management SaaS platform. This position requires a detail-oriented and technically proficient professional who can ensure the platform is tailored to meet evolving business and compliance needs. You will collaborate closely with risk, compliance, IT, and procurement teams to streamline workflows, manage user access, integrate data sources, and support the continuous improvement of third-party risk processes. Your expertise will help drive operational efficiency and enhance the organization’s ability to identify, assess, and mitigate vendor-related risks.
LOCATION
- This role can sit 100% remote or at our HQ in Jacksonville, FL.
- Ability to travel up to 15%
DUTIES & RESPONSIBILITIES
- Responsible for configuring and maintaining company’s third-party risk platform end-to-end, including but not limited to managing users, permissions, fields, functionality, updates, upgrades, enhancements, and maintenance needs
- Participate in necessary training for initial platform creation, as well as ongoing release of enhancements during the platforms use
- Training users, internal and external, on third-party risk platform
- Collaborating with other teams to propose enhancements and or support existing integration and/or usage of platform, including end user support, where needed
- Provide support to users, including troubleshooting issues and offering training
- Creating, analyzing and distributing reports, as requested
- Perform and manage performance of Quality Assurance testing and remediation of findings related to platform enhancement or new releases, both in testing and live system scenarios during entire platform lifecycle
- Test plans and other material to ensure depth and breadth of testing necessary, including timeline for retesting may be necessary
- Communication of all issues, concerns and recommendations for improvement to leadership
- Support the creation, and ongoing use of third-party risk platform to meet the expectations set for within third-party risk, information security, and compliance policies
- Ability to manage multiple projects simultaneously
- Ensure data integrity within the system
- Understand and provide support for team responsibilities, including, but not limited to:
- Responsibility for documenting and maintaining accurate third-party engagement inventory in database
- Completion of various daily activities and other tasks as assigned
MINIMUM REQUIREMENTS
- Bachelor’s Degree in a technology, security, business administration, accounting, finance, or related field is recommended, augmented by industry related training programs, and supported by work experience.
- Requires 4+ years’ experience in assessing risks, processes and controls including experience with third-party, information security, physical security, legal, and other IT processes, and functions.
- Strong data handling, management and reporting skills.
- A process-oriented mindset with exposure to workflow and automation tools.
- Tech-Savvy and quick learner.
- Experience in providing technical support and training to users.
- Self-starter with proven track record of execution and results. Strong time management skills.
- Excellent verbal and written communication/documentation skills.
- Experience in M365 applications.
- EEO/AA Employer Third-Party Risk Management
PREFERRED EXPERIENCE
- Experience administering SaaS platforms, knowledge of ProcessUnity
