Receptionist/Escrow Assistant - CO Springs

As the first point of contact for our office, you’ll play a key role in creating a welcoming environment for clients and visitors. In addition to front desk responsibilities, you’ll assist with various escrow-related tasks to help ensure smooth and timely closings.

Responsibilities include, but are not limited to the following:
• Greet clients and visitors in a professional and friendly manner.
• Answer and direct incoming calls using a multi-line phone system.
• Maintain a clean and organized front office and closing rooms.
• Handle earnest money deposits and ensure accurate receipting.
• Assist with opening new escrow files and distributing documents.
• Support escrow officers with document preparation and file management.
• Communicate with lenders, agents, and attorneys to gather required information.
• Track and follow up on outstanding items needed for closing.
• Ensure compliance with company policies and industry regulations.
• Perform other administrative and escrow-related duties as needed.

CERTIFICATES/LICENSES: Preferred (but not required)
• Notary Public (State of Colorado)
• Title Insurance Producer License (or willingness to obtain within 90 days)

• Exceptional customer service skills, detail oriented, excellent communication, and organizational skills.
• Understands escrow/closing standards, title commitments and requirements, real estate regulations and guidelines, proration, per diems, lender documents, real estate documents, document preparation, etc.
• Team player, self-starter, committed, dedicated, respectful and hard working.
• Candidate must possess the ability to work independently.
• Candidate must be comfortable meeting with clients and prospects in varied settings.

REQUIRMENTS:

• Strong customer service and communication skills.
• Professional demeanor and positive attitude.
• Detail-oriented with excellent organizational skills.
• Proficient in Microsoft Office and general computer applications.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable working independently and as part of a team.
• Previous experience in a title, escrow, or real estate office is a plus.

COMPENSATION and BENEFITS:
This position has the potential to earn compensation in the range of $20 - $23 based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.