Shipper Agent

Will manage the shipment of all products, materials and supplies for Home Warranty Technology.

• Manages the shipment of all products, materials, and supplies.
• Collaborates and communicates with logistics technicians, sales & service representatives, service providers, and others involved in the shipment of products.
• Tracks, traces, and updates the status of outgoing shipments.
• Maintains a clean, neat, and member-ready area.
• Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.
• Engages with vendors and delivery drivers with a positive attitude.
• Provides additional support for shipping and receiving.
• Must know how to use a personal computer and familiar with the use certain internet shipping sites and basic office software such as email and the like.

• High school diploma, GED, or equivalent.
• 6 months logistics, retail, or customer service experience.

• Familiarity with Radio Frequency (RF) equipment is preferred.
• The ideal candidate will possess the following performance and personal characteristics:
 1. A passion for demonstrating the art of the possible in terms of how data and technology enable world-class customer experiences and drive customer loyalty.
 2. Track record of success influencing without direct authority and balancing between competing priorities while remaining flexible and creative.
 3. Strong ability to build and strengthen team engagement and align resources to strategy, key tactics and measures; proven ability to establish clear aligned goals and objectives with a timely feedback loop.
 4. Good written and verbal communication skills with the ability to work up, down and across organizational levels. The ideal candidate will have a direct, but tactful communication style.
 5. Strong problem-solving skills along with the ability to streamline current practices, identify opportunities for improvement and drive the implementation of related changes.

REQUIREMENTS:

• Scanning and sorting outgoing stock
• Pulling, packing, and loading
• Good written and verbal communication skills
• Strong sense of time organization and urgency
• Able to work independently and within a team