POSITION OVERVIEW
Fidelity National Financial (FNF) is seeking a Business Systems Analyst to join our Corporate IT division supporting our Policy Approval System (PAS) solution. The Business Systems Analyst will be responsible gathering, defining, and supporting requirements, and assisting development teams with transforming those requirements into innovative designs.
LOCATION
- This role is 100% remote. Must be able to work east coast hours.
DUTIES & RESPONSIBILITIES
- Gather, analyze, and document business requirements, with a particular focus on API-related projects.
- Translate business requirements into clear, detailed functional specifications and user stories.
- Collaborate with vendors (as applicable), stakeholders, and product owners to define project scope, priorities, and schedules.
- Partner with development teams to ensure business needs are effectively translated into scalable, high-quality software solutions.
- Contribute to overall product direction, roadmap planning, and feature development.
- Create and maintain documentation, including business process flows, use cases, and functional requirements.
- Lead and facilitate presentations or requirement sessions with development teams to ensure shared understanding.
- Support business users with production issues, helpdesk tickets, and training to promote effective system adoption and usage.
- Validate that delivered solutions align with business requirements and meet quality and performance expectations.
- Serve as a subject matter expert for assigned product areas, providing guidance across teams.
- Troubleshoot application issues, identify root causes, and recommend solutions.
- Stay current on emerging technologies and process innovations relevant to the business.
- Identify opportunities for product and process improvement within assigned areas.
- Collaborate effectively with cross-functional teams to achieve project and organizational goals.
MINIMUM REQUIREMENTS
- Bachelor’s degree or the equivalent combination of education, training, and work experience.
- Requires a minimum of 7+ years of experience as a Business Systems Analyst, Technical Analyst, or related field.
- Strong technical skills in web services (REST and SOAP) and design for API integrations.
- Expertise in documenting technical and functional user requirements.
- Proficiency in tools such as JIRA, Confluence, Figma, Balsamiq, or similar.
- Excellent verbal and written communication with customers, dev teams, and executive management.
- Ability to multi-task, meet deadlines, and work in a fast-paced environment.
- Exceptionally detail-oriented, highly organized, and consistently driven to achieve results.
PREFERRED EXPERIENCE
- Title or escrow experience within large organizations.
- Strong understanding of user-centered design principles and Agile methodologies.
COMPENSATION & BENEFITS
This position has the potential to earn compensation in the range of $100,000 - $120,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.
