POSITION OVERVIEW
We are seeking a detail-oriented and tech-savvy Corporate L&D Systems Administrator to join our Corporate Learning & Development team. This role is critical in ensuring seamless administration of our enterprise learning systems and compliance programs. This position requires seamless administration of Workday Learning, accurate reporting of training metrics, and using modern tools and technologies. This position requires strong learning management system administration to drive efficient learning and information-sharing across FNF.
LOCATION
- This is a hybrid role based in our Jacksonville, FL office offering a flexible/remote schedule.
DUTIES & RESPONSIBILITIES
Learning System Administration:
- Manage and maintain Workday Learning, including course setup, user enrollment, troubleshooting, vendor integrations, and system updates.
- Build job-aids for all Workday Applications. Establish governance for content maintenance, version control, and user feedback integration to improve knowledge accessibility.
- Ensure compliance with organizational standards and data integrity within the learning platform.
- Ensure annual compliance, regulatory and software development training is administered according to all regulatory and corporate requirements.
- Demonstrates a solid ability to gain an understanding of Workday concepts and is certified or has the ability to certify in HCM Workday products.
- Troubleshoot system issues and provide technical support to learners and administrators.
- Identify opportunities to streamline processes and enhance user experience.
- Stay current on Workday Learning updates and best practices to maximize system capabilities.
- Manage projects from concept to launch, ensuring timelines and deliverables met.
Reporting and Analytics:
- Administer compliance training programs across the organization to meet regulatory and internal standards.
- Monitor completion rates and generate compliance reports for leadership and audit purposes.
- Partner with HR and Risk teams to ensure timely updates and adherence to compliance requirements.
- Aggregate and analyze training data using Excel to produce accurate and actionable reports.
- Track learning metrics, completion rates, course engagement, leaner feedback, and compliance requirements; provide insights to stakeholders to improve user experience and optimize content.
Program Development and Design:
- Experience designing digital learning experiences for LMS/LXP environments.
- Partner in needs assessments and learning experience mapping to define the right modality and approach for each solution.
- Develop and edit learning videos using Vyond, Canva etc.
Continuous Improvement:
- Identify opportunities to enhance learning processes and user experience within Workday Learning.
- Stay current on learning technology trends and recommend innovative solutions.
MINIMUM REQUIREMENTS
- Bachelor’s degree in Human Resources, Business, Education, or related field.
- Requires 2-4+ years of experience in Learning Management systems administration, HR systems administration, or related role.
- Proficiency in Workday Learning or other LMS administration. SCORM, Basic HTML or SharePoint customization skills are a plus.
- Advanced skills in Microsoft Excel (pivot tables, formulas, data visualization) and PowerPoint (design and formatting). Experience with Vyond, Canva or similar tools preferred.
- Strong analytical, organizational, editing, and communication skills with ability to simplify complex processes into clear, digestible content. Ability to manage multiple priorities and work collaboratively across teams.
PREFERRED EXPERIENCE
- Experience with learning management systems, learning analytics, job aid development, and reporting dashboards.
- Knowledge of instructional design principles and adult learning theory.
- Experience in administration of compliance training.
