AI Software Engineer

POSITION OVERVIEW

We’re looking for a hands-on AI Software Engineer to design, build, and support FNF-approved agents that streamline work across title, escrow, and back-end corporate functions. You will execute a prioritized backlog of use cases, turning workflows into working agents deployed to approved channels, with strong quality, reliability, and fast iteration. Your primary toolkit will be pro-code development using the M365 Copilot Agent SDK and Microsoft-maintained GitHub repositories as a foundation for building production-grade agents. You will also leverage Copilot Studio and the Power Platform where appropriate to complement and extend agent capabilities.

LOCATION

• This role can sit 100% remote
• Ability to travel up to 25%

DUTIES & RESPONSIBILITIES

• Partner with title, escrow, and corporate teams to identify high-value workflows and translate them into agent requirements, user stories, and success metrics.

• Run working sessions to map processes, define inputs/outputs, and confirm what data the agent can (and cannot) access under FNF policy.

• Design, build, test, and deploy AI agents using pro-code approaches—primarily the M365 Copilot Agent SDK and Microsoft-published GitHub starter repos—and distribute them through Microsoft 365 Copilot and Teams as the primary channels.

• Leverage the M365 Copilot Agent SDK and other reference architectures to package, deploy, and operationalize agents consistently across the enterprise (templates, reuse, lifecycle management).

• Build and extend agents in Copilot Studio and the Power Platform (Power Automate, Power Apps, Dataverse) where appropriate to complement pro-code agents with low-code orchestration, approvals, notifications, and workflow automation.

• Partner with InfoSec, Legal/Compliance, and platform owners to ensure every agent aligns with FNF standards for responsible AI, data privacy, and information security.

• Implement structured QA processes, including accuracy validation, guardrail behavior testing, safe-failure patterns, prompt and knowledge-source updates, and versioned release documentation.

• Configure telemetry dashboards, monitor reliability and performance metrics, and drive continuous iteration based on end-user feedback and usage data.

• Produce lightweight documentation and job aids (quick-start guides, “how to use” notes, known limitations) and support pilot groups through rollout.

• Maintain a library of reusable components (prompt patterns, knowledge structures, action templates) to accelerate delivery.

MINIMUM REQUIREMENTS

• Minimum three to five years’ experience working in enterprise software development (SDLC.)

• Hands-on delivery experience building AI agents with pro-code approaches (e.g., M365 Copilot Agent SDK,

• Microsoft Teams AI Library, or similar Microsoft GitHub-based frameworks), with additional experience in Copilot Studio and enterprise Power Platform.

• Strong communication skills—able to translate business needs into clear agent behavior, guardrails, and measurable outcomes.

• Comfort working in data-sensitive environments and following policy-driven development practices.

PREFERRED EXPERIENCE 

• Experience with real estate, legal technology, digital adoption, or organizational change preferred.

• Experience with ALM/solution packaging.

• Bachelor’s degree in engineering, Computer Programming or a related field.

• Experience integrating agents/automations with enterprise systems via connectors/APIs (with appropriate security review).

• Familiarity with responsible AI concepts (data governance, privacy-by-design, model risk considerations) in an enterprise setting.

• Enterprise security & compliance familiarity with access controls (such as Entra ID / Conditional Access.)

COMPENSATION & BENEFITS

This position has the potential to earn compensation in the range of $100,000 - $150,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location.  The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.